Terms of Use

“Service” means the web-based cognitive tests, score results, summary interpretations, detailed test reports, results confirmation pages, dedicated access links, and all digital features related thereto provided by the Company.

“User” means a natural person who accesses or uses the Service. If the User uses the Service on behalf of a corporation, organization, or other organization, the User represents and warrants that he or she has the legal authority to bind that organization to these Terms.

“Paid Feature” means a results page, detailed report, dedicated link, or other paid digital content or digital service that is accessible only after completing payment.

“Order” means the act of a user requesting the purchase of a specific paid feature through the payment screen.

“Content” means text, reports, results, scores, analysis, design, logic, software, trademarks, images, text and other materials included in or provided through the Service.

Users must be of age and legal capacity to agree to these Terms and Conditions and enter into a Service Use Agreement under the laws of their residence.

Minors must use the Service with the consent of their parents or legal guardian to the extent permitted by applicable laws.

By creating an account, starting a scan, paying for a paid feature, or completing any other electronic consent process, the User agrees to these Terms, the Privacy Policy, and the individual terms displayed on the payment screen.

If a user uses the service for an organization, “user” in these Terms and Conditions may be interpreted to include the organization.

This service is a digital service for informational and educational purposes and does not provide medical treatment, medical diagnosis, clinical evaluation, psychotherapy, prescriptions, or treatment plans.

Test results, scores, summary interpretations, and detailed reports are for informational purposes only and should not be used as the sole basis for academic, employment, diagnosis, treatment, welfare, eligibility, or other significant decisions.

If professional evaluation or assistance is required, users should consult a qualified medical practitioner, psychologist, or relevant professional organization.

This service is not intended for emergency response or crisis intervention. If there are immediate concerns for the safety of self or others, users should contact local emergency services or appropriate professional authorities immediately.

The Company does not guarantee the results of the user's interpretation of results, decision-making, or follow-up actions.

Service results may vary depending on the responses, information, system environment, and service logic entered by the user, and may not completely reflect all personal characteristics or circumstances.

Some features of the Service may require account creation, email verification, or other access procedures.

You are responsible for ensuring that the information you provide is accurate, current, and complete.

Users must securely manage their accounts, authentication methods, dedicated links, or means of accessing results, and must not share or transfer them to others.

Any activity conducted through your account or access means may be considered your own activity unless you can demonstrate that you have not violated your security obligations.

You must immediately notify Company if you suspect any unauthorized use, breach of security, or misuse of your account or means of access.

Some features of the Service are provided for a fee, and the price, scope of provision, access period, discount, currency, tax and other terms of individual products are based on what is displayed on the payment screen at the time of payment.

Unless otherwise specified, paid features are provided as a one-time payment.

Once the User clicks the Pay button and the payment is approved, the User is deemed to have submitted an order for which payment is due.

Payments may be processed through payment methods designated by the Company or third-party payment service providers.

Paid features may be provided immediately or within a reasonable time after payment has been made, and supply or fulfillment of an order will be deemed to have commenced when any of the following occurs:

The specific access period for paid features is based on the criteria indicated on the payment screen, product description, or separate policy.

No separate refund or compensation obligation arises solely because the user has not confirmed the results within the access period. However, exceptions may be made in cases where access is practically impossible due to the company's fault.

Paid features may be digital content or digital services that are provided immediately after payment or within a short period of time after payment.

To the extent permitted by relevant laws, if the user requests immediate provision of a paid function during the payment process and as a result confirms that the right to cancel, withdraw a subscription, or simply change one's mind and receive a refund may be limited or extinguished, such rights may be limited or extinguished after supply or performance begins.

This provision shall not be construed as excluding or reducing any rights that cannot be excluded or limited under mandatory consumer protection laws or other relevant laws and regulations applicable to you.

Users may use the service only within the scope of personal and lawful purposes, and must not engage in any of the following acts.

All right, title and interest in the Service and Content belong to the Company or the rightful owner.

Users may not reproduce, modify, distribute, publicly transmit, create derivative works, sell or commercially exploit the Services or Content, except to the extent expressly permitted under these Terms and Conditions or applicable laws.

The company name, service name, logo, trademark, design, text, and service screen composition are the property of the company or the relevant rights holder and may not be used without prior written permission.

These Terms and Conditions do not grant the user a transfer or comprehensive license to use the Company's intellectual property rights.

The Services may be provided through or linked to PayPal, Braintree, email services, cloud infrastructure or other third party services.

Your use of Third Party Services may be subject to additional terms, policies and technical restrictions of the applicable provider.

The Company does not directly control system failures, network problems, policy changes, or approval/settlement delays from third-party service providers. However, exceptions are made in cases where the company is at fault.

The Company may modify, discontinue, or limit all or part of the Service for security, maintenance, technical improvement, legal compliance, fraud prevention, third party infrastructure reasons, or reasonably necessary operational reasons.

The company may restrict or temporarily suspend a user's access to the service for the following reasons:

If the Company reasonably determines that a User's violations are serious or repetitive, the Company may terminate the User's use of the Service to the extent permitted by applicable law.

To the extent permitted by applicable laws, the Company will not make changes in a way that substantially deprives the core content of paid features already purchased.

If core provision is not possible due to the company's fault, appropriate measures will be taken in accordance with the billing and refund policy, payment screen terms, and applicable laws.

The Company may process user information for the purposes of service provision, payment processing, customer support, security operations, prevention of fraudulent use, and compliance with relevant laws.

Specific details regarding the collection, use, storage, transfer and protection of personal information are subject to the company's personal information processing policy.

The User agrees to have the responses and related information he or she enters or submits processed on the Company's systems to the extent necessary for use of the Service. However, this is subject to the Privacy Policy and applicable personal information protection laws.

To the extent permitted by law, the Company does not warrant that the Services will meet all of your expectations, be fully fit for any particular purpose, be available at all times without interruption, or be completely error-free.

The Company does not guarantee any specific results regarding the interpretation, use, or subsequent decision-making of the service results.

However, this provision does not limit your rights with respect to quality, suitability, conformity to description, supply or remedies that cannot be excluded or limited under applicable law.

To the maximum extent permitted by law, the Company shall not be liable for indirect damages, special damages, consequential damages, incidental damages, loss of data, business interruption, loss of expected profits, or damage to reputation.

The Company's liability may be limited for delays, interruptions, or damages caused by natural disasters, war, terrorism, power outages, communication failures, Internet failures, third-party platform failures, regulatory actions, or other causes beyond the Company's reasonable control.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE PAID ORDER THAT GIVES DIRECT RISE TO THE CLAIM.

This clause does not limit liability for fraud, intent or gross negligence, or liability that cannot be excluded or limited under applicable law.

Detailed standards for billing, payment, currency, taxes, exchange rates, refunds, duplicate payments, abnormal payments, chargebacks, and appeal processing are set separately in the billing and refund policy.

Product-specific prices, scope of offer, access period, promotional terms and currency display on the checkout screen may take precedence for that order.

If there is a conflict between these Terms and Conditions and the Billing and Refund Policy or individual terms on the payment screen, the same matters will take precedence in the following order.

The Company may change these Terms and Conditions for reasons such as legal changes, security needs, service operation needs, technical improvements, functional adjustments, or changes in business structure.

If there is a change that significantly affects the user's rights or obligations, the company will notify you in advance through the service screen, email, or other reasonable means before it takes effect.

Unless otherwise required by law, users will be deemed to have agreed to the changed terms and conditions if they continue to use the service after the effective date of the changed terms and conditions.

The Company will not retroactively apply any materially detrimental changes to the core content of paid features already purchased. However, there are exceptions in cases where it is required by law or is more advantageous to the user.

These Terms and Conditions shall be governed and construed in accordance with the laws of the Republic of Korea.

However, mandatory consumer protection granted under the laws of the user's country of residence or usual residence is not limited.

Unless otherwise required by relevant laws, disputes arising in connection with these Terms and Conditions or use of the Service shall be subject to the exclusive first instance jurisdiction of the court with jurisdiction over the Company's location.

Users may request fact confirmation and adjustment through the company's customer support channels before filing a dispute, and the company will review this to the extent possible.

Nothing in these Terms and Conditions shall be construed as excluding or reducing rights that cannot be excluded or limited under mandatory consumer protection laws or other laws applicable to users.

Service Provider: BRAIN LAB

Operator: Independent Developer

Location: Republic of Korea

Contact: support@mail.brainlab.it.com

Other means of contact: